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Terms & Conditions

  1. GENERAL CONSIDERATIONS AND SCOPE
    1. Avyaya Fashiontech Private Limited trading as Dodo & Moa, No. 29, Pace City 1, Sector 37, Gurugram, Haryana – 122001 (hereinafter “D&M”) maintains the internet portal DodoandMoa.com, a fashion online store (hereinafter “DodoandMoa.com“). On DodoandMoa.comcustomers will be offered goods. The offering on this site is only directed at end users of legal age. Goods will only be sold in normal household quantities. These terms and conditions find application in all contracts which members enter into via DodoandMoa.com as well as all general business relationships between Dodo & Moa and its customers. Dodo & Moa does not accept any other terms and conditions unless explicitly stated otherwise. If periods are stated in working days, these include all weekdays except Saturday and Sunday and all statutory holidays.
  • USE OF DodoandMoa.com
    • . As part of the registration as a customer of Dodo & Moa you will be asked to submit personal data. Point 13.1 is applicable in this respect. You are responsible for ensuring that the data is complete and correct. After you have completed the registration process, you will receive a confirmation of your registration by email. To facilitate access to the online service onDodoandMoa.com, you will receive a password. You are obliged to treat this password and any other access data confidential and protected from access by unauthorized third parties. Dodo & Moa reserves the right to refuse registration without giving reasons.
  1. You indemnify Dodo & Moa completely of any claim by third parties on first demand. By transmitting the contents to Dodo & Moa, you grant Dodo & Moa all exclusive rights of use over time, space and content without restriction, including transfer to a third party, which Dodo & Moa requires for publication and dissemination, even in part, to DodoandMoa.com. Dodo & Moa is entitled to store or release content, and reserves the right of cancellation, reduction, modification or correction of such content.
  2. You may not use DodoandMoa.com outside the intended frame to disrupt or manipulate particular technical processes. Interventions with the intention to seek unjustified advantage to the detriment of Dodo & Moa or other members will result in the immediate loss of the right to purchase on DodoandMoa.com and the revocation of the customer’s account as a consequence.
  3. You are only permitted to register and use one membership account at a time. Multiple registrations will be deleted by Dodo & Moa.
  4. In the password protected area on dodoandmoa.com you can access your recently shipped and/or completed orders. In this area you can also change, administer and save your own data and potential subscriptions of newsletters.
  5. Dodo & Moa reserves the right to issue a warning, to terminate your membership or to modify or delete content you have submitted, if you violate any of the provisions of this Section 2. Any claims for damages by Dodo & Moa remain unaffected.
  6. Dodo & Moa owns the hashtags #D&M, #dnmxamazonfashion and #Dodo&Moa, #dodo.moa. When you post an image or a video using this hashtag, you agree to the use of your images on the Dodo & Moa website through a syndicated service. If you do not agree to this, please send us an email at [email protected]
  • CONTRACTUAL PARTNERS, LANGUAGE AND CONCLUSION OF CONTRACT
    • . At the conclusion of contracts on com your contractual partner is solely Dodo & Moa.
  1. com is operated in English; dodoandmoa.comcontracts are concluded exclusively in English.
  2. By submitting an order by clicking “order or buy now” you make a binding contract offer. After submitting your order, you will receive a confirmation email from Dodo & Moa. The confirmation email does not constitute acceptance of the contract. The declaration of acceptance of the contract consists in the shipping of the goods. When ordering multiple items, the acceptance of the contract applies only to goods actually shipped.
  3. In cases where prices are displayed incorrectly on comdue to technical errors, Dodo & Moa is entitled to action for nullification. The burden of proof regarding an error lies with Dodo & Moa. Payments already made will be refunded immediately.
  • PRICES AND SHIPPING FEES
    • . For orders on DodoandMoa.com the prices which are listed at the time of your order on the product page apply. These prices are exclusive of taxes and the final price (inclusive of taxes) are shown in the shopping cart page.
  1. For returns of products, contact the Dodo & Moa customer support via [email protected] or via our contact form at DodoandMoa.com/contactus
  • PAYMENTS
    • . Dodo & Moa provides the payment methods credit card, debit card and netbanking payment in advance and Cash on Delivery. Dodo & Moa reserves the right to exclude any payment methods for individual goods and to refer to the other payment methods.
  1. Dodo & Moa accepts various credit cards, e.g. Visa ,American Express, Mastercard. Dodo & Moa will charge the invoice to your credit card immediately upon receipt  of the order.
  • VOUCHERS
    • . The following provisions apply to all vouchers of Dodo & Moa. The vouchers include specifically the vouchers as a result of purchase of an invited friend of DodoandMoa.com and vouchers individually assigned to individual customers at dodoandmoa.com.
      1. Vouchers are only valid for the period announced at issue or a maximum of 60 days from the time of issuance. An extension or a transfer to another user/ customer is not possible.
      2. Vouchers are non-transferable.
  • Vouchers cannot be deducted from shipping costs, if applicable.
  1. Should the price of your order exceed the balance in a voucher, you can compensate the difference through the payment methods available.
  2. Dodo & Moa reserves the right to accept only one coupon per order.
  3. Vouchers are not paid in cash or earn interest.
  • Vouchers will not be refunded, should you return the goods wholly or partly, or if goods can only be delivered in part (unless these returns are due to negligence on the part of Dodo & Moa in which case the entire voucher will be re-added to the account).
  • Lost or, in particular, stolen vouchers will not be refunded. Dodo & Moa assumes no liability for lost vouchers.
  1. Dodo & Moa reserves the right to provide alternative payment methods in accordance with point 6.1, and to refuse delivery and / or to terminate customer accounts should there be a reasonable suspicion of abuse in connection with the use of vouchers.
  • DELIVERY
    • . Delivery will only be given to the shipping address provided by you. It is your responsibility that it is possible to ship to the address during normal working hours.
  1. Dodo & Moa ships according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products the timelines are longer due to availability of products.
  2. Dodo & Moa does not assume any sourcing risk especially with reference to a purchase by description. Dodo & Moa is only obliged to ship from existing stock or from stock ordered from suppliers.
  3. In some cases Dodo & Moa will ship from its own production.
  4. In cases of force majeure, shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which Dodo & Moa cannot be held responsible. Starting and ending point of such shipping impediments will be communicated immediately by Dodo & Moa.
  5. Dodo & Moa reserves the right to cancel the contract should delivery fail three times through fault of customer. Payments already made will be refunded less courier charges / other expenses depending on the scenario.
  6. Dodo & Moa asks you to immediately inform the deliverer and Dodo & Moa as soon as possible about obvious transport damage. Doing so has no influence on your warranty rights, but will help Dodo & Moa to make its own claims against the supplier.
  7. All delivery times mentioned are applicable after confirmation of order from us. For Cash On Delivery orders, this is after we have called and confirmed the order from your end. All order confirmations must be completed within 72 hours. After this time period if order is not confirmed by customer, it is up to the discretion of Dodo & Moa to cancel the order.
  8. For returns policies, please check our section on Delivery and Returns.
  • RETENTION OF TITLE
    • . Ownership of the goods is transferred to the member upon full payment.
  • SERVICE AND COMPLAINTS
    • . The satisfaction of our members is close to our hearts. Therefore we endeavour to deal with your concerns as quickly as possible and always provide you with our feedback after receiving your input. For service inquiries, please contact our customer service department: Email: [email protected]
  • DISCLAIMER FOR HYPERTEXT LINKS
    • . The web site www.dodoandmoa.com includes hyperlinks to other Internet sites. Dodo & Moa has no control over the content of these sites, nor does it endorses them and is not responsible for their content. Once Dodo & Moa becomes aware of illegal content, Dodo & Moa will remove the corresponding links from dodoandmoa.com.
  • DATA SECURITY
    • . As part of your registration as a customer on Dodo&Moa.comyou will be asked to provide personal data. This is data which is required by Dodo & Moa to process the contracts concluded on dodoandmoa.com. All personal data is confidential and will be treated by Dodo & Moa in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions Dodo & Moa uses the latest encryption techniques through our payment gateways.
  1. The privacy policy by Dodo & Moa can be found under https://dodoandmoa.com/privacy.
  • IMAGE RIGHTS
    • . All rights to use imagery on dodoandmoa.com lie with Dodo & Moa or our partners. The use of the material – in whatever form – is prohibited unless explicit permission from Dodo & Moa has been granted.
  • LIMITATION OF LIABILITY

Dodoandmoa.com will not be responsible or liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if dodoandmoa.com has been informed in advance.

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